FAQs
1. What currency are the prices on the site in?
All prices are in CAD.
2. How can I track my order?
Get all your package information using your tracking number from our "TRACK YOUR ORDER" section
3. How can I make a refund?
Yes, you can get a refund within 30 days of purchasing the item. Please note that you must comply with our return policies to issue a refund. You can also contact us at hello@hulalahome.ca for your general queries.
4. What is your return policy?
We offer a 100% money-back guarantee. Please note that any object must meet our conditions to meet the return criteria. Please visit our return policy page for a better understanding.
5. How much is the restocking fee?
The fees we charge vary according to different situations for each order. If you have any questions, please feel free to contact us via email. Our email address is hello@hulalahome.ca
6. Do you have price protection at Hulala Home?
- Guarantee: If you find a price reduction on the same product within 7 days of placing your order (this does not apply to promotions, discounts, special offers, or price fluctuations due to other special events). We can refund the price difference.
- How to apply: Send an email to hello@hulalahome.ca with your order details and a link to the lower price.
- EXCEPTIONS: We reserve the right of final interpretation and we reserve the right to reject incorrect or abusive applications.
7. Do you want to ask some questions to us?
